Pets at Home Rochdale is your trusted local pet shop, offering quality pet food, treats, toys and accessories for dogs, cats, small animals, fish and reptiles. Sign up to our free Pets Club for rewards, discounts, and pet care tips. Keep your pet’s food stocked effortlessly with Easy Repeat, our simple subscription service. Prefer to shop online? Use our fast Click & Collect to pick up your order at Pets at Home Rochdale at your convenience. We’re proud to serve pet owners throughout Rochdale with friendly service and trusted brands.
Location
Certified by Pets at Home Rochdale • May 24, 2026
Pets at Home Rochdale
4, Kingsway Retail Park, Rochdale, Greater Manchester
Very helpful. Has most dog cat foods on offer. Friendly vets ..
LH
Laura Hardy
May 6, 2026
2.0
Fish were dead in the tank
TZ
Tehseen Zhara
Mar 24, 2026
1.0
I would like to make a complaint about an experience in your Rochdale store on Tuesday evening shortly before closing time (around 7:40pm).
As my sister and I were entering the store, three members of staff were moving a pallet of stock through the doorway. There was a clear gap which appeared safe to walk through, so I began to do so.
One of the staff members then shouted at us, saying “guys, we’re trying to take something in here, can you just wait.” The tone was unnecessarily rude and came across as if we were being told off like children, which was quite uncomfortable and unprofessional.
Shortly after this, another customer approached the entrance. A member of staff spoke to her in a noticeably more polite tone, asking her to move to the side and saying they didn’t want anything falling on anyone’s toes. The staff member then looked at me and my sister in a way that suggested we could come in as well, but did not communicate this clearly. This left the situation feeling inconsistent and awkward.
I completely understand the need for staff to move stock safely, and I would have happily waited if this had been communicated politely. However, the way we were initially spoken to was not acceptable.
I believe customers should be treated with courtesy and respect, and I hope this can be addressed with the staff involved.
JJ
Jam
Mar 17, 2026
1.0
Useless no help at all know nothing
AK
Andrea Kershaw
Mar 7, 2026
5.0
excellent service,thank you to the friendly service my Molly receives every time we visit..
staff are brilliant and do an excellent service thank you 😍
Frequently Asked Questions About Pets at Home Rochdale
Can I order online and collect in-store?
Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.
To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.
Are pets allowed in Pets at Home stores?
Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.
Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.
How to find lost property I've lost in store.
If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.
Are there any upcoming events at Pets at Home stores near me?
Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:
My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.
Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.
Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.
To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.
Do Pets at Home stores offer parking facilities?
Yes, many Pets at Home stores offer parking facilities for their customers.
Are Pets at Home stores accessible for people with disabilities?
Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.
Can I order pet supplies online and pick them up at Pets at Home Rochdale?
Yes, Pets at Home Rochdale offers a Click & Collect service allowing you to shop online and collect your order in-store, often within one hour of ordering.
Are well-behaved dogs allowed inside Pets at Home Rochdale?
Yes, well-behaved dogs on leads are welcome in Pets at Home Rochdale, so you can shop with your pet by your side.
What should I do if I lose an item in Pets at Home Rochdale?
Contact Pets at Home Rochdale directly as soon as possible to inquire about lost property; contact details are available on their website store locator.
Does Pets at Home Rochdale host any pet-related workshops or events?
Yes, they offer events like My Pet Pals Workshops for children, Puppy Playtime Classes, and Cub Scout Animal Carer Workshops. Check their Events page or contact the store for upcoming sessions.
Is there parking available at Pets at Home Rochdale?
Many Pets at Home stores, including the Rochdale location, provide customer parking facilities for convenience.
Is Pets at Home Rochdale accessible for people with disabilities?
Yes, Pets at Home Rochdale strives to be fully accessible, featuring wheelchair access, accessible parking, and lifts where available.
What products can I find at Pets at Home Rochdale?
They offer a wide range of pet products including food, treats, toys, beds, grooming equipment, training gear, healthcare items, and more for a variety of pets.
How can nearby facilities like Top Lead Pet Care Services complement a visit to Pets at Home Rochdale?
After shopping at Pets at Home Rochdale, you can visit nearby Top Lead Pet Care Services for additional pet care needs such as grooming or specialized pet services.
What nearby places can help me plan a full day trip around Pets at Home Rochdale?
You might visit the Rochdale Canal for a walk or boating, then dine at nearby restaurants like True Food or The Crown & Shuttle pub, all close to Pets at Home Rochdale.
Are there any local services or amenities near Pets at Home Rochdale that are useful to customers?
Yes, nearby services include Oaklands nursing and health care facilities, ATM Cleaning Services for home cleaning, and Stoneacre Rochdale for automotive needs, helping meet various customer needs in one area.
Brand Certified Facts from Pets at Home Rochdale
This information is certified by Pets at Home Rochdale and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 24, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: